Manage Difficult Conversations Course
Approx 6 Hours To Complete Manage Difficult Conversations Course in English Language
Created On Aug 20, 2023
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Edusity Instructor
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Course Requirements
- Knowledge of human behavior and reactions to certain topics.
Course Description
We have so many interactions in the run of a day, it’s reasonable to expect that some of them are going to be difficult. Whether these are conversations that you have in person, or you manage a virtual team and need to speak with someone in another city, there are things that you can do to make these conversations go smoothly. This course will give you the tools to manage difficult conversations and get the best results possible out of them.
Course FAQs
Q. When will I receive my certificate?
A. Once you have completed your course you can immediately log in to your account and download/print your certificate.
Q. How long is my certificate valid for?
A. Your certificate has lifetime validity. It does not expire.
Q. How can I pay?
A. Our subscriptions are processed by PayPal, Stripe, Apple Pay or Amazon Pay or you can use any Visa, Mastercard or American Express for payments. Cudoo does not collect or store your credit/debit card details.
Q. Is my payment secure?
A. Your payment is totally secure. All payments are processed through a secure HTTPS web page using SSL. Cudoo never collects or stores your credit/debit card or bank details.
Q. How do I use Cudoo once I have paid?
A. Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
Course Syllabus
- SESSION ONE: COURSE OVERVIEW
- SESSION TWO: CHOOSING TO HAVE THE CONVERSATION
- SESSION THREE: TOOLKIT FOR SUCCESSFUL CONVERSATIONS
- SESSION FOUR: CHOOSING THE TIME AND PLACE
- SESSION FIVE: FRAMEWORK FOR DIFFICULT CONVERSATIONS.
- SESSION SIX: STAYING SAFE
- SESSION SEVEN: TESTING THE WATERS
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