Conflict Resolution Courses Online
Approx 12 Hours To Complete Conflict Resolution Courses Online in English Language
Created On Aug 20, 2023
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Edusity Instructor
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Course Requirements
- No Course Requirements Available
Course Description
Many people see conflict as a negative experience. In fact, conflict is a necessary part of our personal growth and development. Think of when you were trying to choose your major in college, for example, or trying to decide between two jobs. However, conflict becomes an issue when the people involved cannot work through it. They become engaged in a battle that does not result in growth. When this type of conflict arises, negative energy can result, causing hurt feelings and damaged relationships. Unlock the tools that will help you resolve conflict successfully and produce a win-win outcome.
Course FAQs
Q. How can I pay?
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A. Your payment is totally secure. All payments are processed through a secure HTTPS web page using SSL. Edusity never collects or stores your credit/debit card or bank details.
Q. How do I use Edusity once I have paid?
A. Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
Q. When will I receive my certificate?
A. Once you have completed your course you can immediately log in to your account and download/print your certificate.
Q. How long is my certificate valid for?
A. Your certificate has lifetime validity. It does not expire.
Course Syllabus
- LESSON ONE: DEFINING CONFLICT
- LESSON TWO: TYPES OF CONFLICT
- LESSON THREE: OPEN CONFLICT VS HIDDEN CONFLICT
- LESSON FOUR: SPONTANEOUS AND REFLECTIVE BEHAVIOR
- LESSON FIVE: THE JOHARI WINDOW
- LESSON SIX: STAGES OF CONFLICT
- LESSON SEVEN: CONFLICT RESOLUTION STYLE
- LESSON EIGHT: THE ROLE OF COMMUNICATION IN
- LESSON NINE: ACTIVE LISTENING SKILLS
- LESSON TEN: PARAPHRASING SKILLS
- LESSON ELEVEN: POWERFUL QUESTIONS
- LESSON TWELVE: BODY LANGUAGE
- LESSON THIRTEEN: ACTIVITY – THE
- LESSON FOURTEEN: CONFLICT AND ITS RESOLUTION
- LESSON FIFTEEN: HELPING OTHERS THROUGH CONFLICT
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