Anger Management Training Courses
Approx 10 Hours To Complete Anger Management Training Courses in English Language
Created On Aug 20, 2023
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Edusity Instructor
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Course Requirements
- No specific requirement.
Course Description
Anger is a universal experience. It is normal to feel angry sometimes and anger can be a healthy emotion if you know how to deal with it. You do not have to be a psychologist to understand that managing anger productively is something few individuals, organizations and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who do not. The co-worker who can productively confront his teammate about his negative attitude increases his team's chance of success as well as minimizes destructive conflicts. The customer service agent who can defuse the angry customer not only keeps his customers loyal but makes his own day less troublesome. This course is designed to help give you and your organization that edge.
This course touches on the definition of anger, its costs and pay-offs, the anger process, how anger affects our thinking, understanding behaviors caused by anger, how to manage anger and communicate effectively.
Course FAQs
Q. When will I receive my certificate?
A. Once you have completed your course you can immediately log in to your account and download/print your certificate.
Q. How long is my certificate valid for?
A. Your certificate has lifetime validity. It does not expire.
Q. How can I pay?
A. Our subscriptions are processed by PayPal, Stripe, Apple Pay or Amazon Pay or you can use any Visa, Mastercard or American Express for payments. Cudoo does not collect or store your credit/debit card details.
Q. Is my payment secure?
A. Your payment is totally secure. All payments are processed through a secure HTTPS web page using SSL. Cudoo never collects or stores your credit/debit card or bank details.
Q. How do I use Cudoo once I have paid?
A. Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
Course Syllabus
- MODULE ONE: GETTING STARTED
- MODULE TWO: UNDERSTANDING ANGER
- MODULE THREE: DO’S AND DON’TS
- MODULE FOUR: GAINING CONTROL
- MODULE FIVE: SEPARATE THE PEOPLE FROM THE PROBLEM
- MODULE SIX: WORKING ON THE PROBLEM
- MODULE SEVEN: SOLVING THE PROBLEM
- MODULE EIGHT: A PERSONAL PLAN
- MODULE NINE: THE TRIPLE A APPROACH
- MODULE TEN: DEALING WITH ANGRY PEOPLE
- MODULE ELEVEN: PULLING IT ALL TOGETHER
- MODULE TWELVE: WRAPPING UP
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