Telemarketing Course Online with Certification
Approx 11 Hours To Complete Telemarketing Course Online with Certification in English Language
Created On Aug 20, 2023
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Edusity Instructor
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Course Requirements
- None/No previous knowledge required.
Course Description
Virtually everybody in sales today sells over the phone at least part of the time. Perhaps it is time for you to evaluate how you use the telephone and where it fits into your sales and marketing mix. This will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call. Specific learning objectives include developing the ability to: o Build trust and respect with customers and colleagues. o Warm up your sales approach to improve success with cold calling. o Identify ways to make a positive impression. o Identify negotiation strategies that will make you a stronger seller. o Create a script to maximize your efficiency on the phone. o Learn what to say and what to ask to create interest, handle objections, and close the sale.
Course FAQs
Q. When will I receive my certificate?
A. Once you have completed your course you can immediately log in to your account and download/print your certificate.
Q. How long is my certificate valid for?
A. Your certificate has lifetime validity. It does not expire.
Q. How can I pay?
A. Our subscriptions are processed by PayPal, Stripe, Apple Pay or Amazon Pay or you can use any Visa, Mastercard or American Express for payments. Cudoo does not collect or store your credit/debit card details.
Q. Is my payment secure?
A. Your payment is totally secure. All payments are processed through a secure HTTPS web page using SSL. Cudoo never collects or stores your credit/debit card or bank details.
Q. How do I use Cudoo once I have paid?
A. Once you have created your account and paid, you will receive a welcome email with a link to your learning platform so you can immediately start learning.
Course Syllabus
- SESSION ONE: COURSE OVERVIEW
- SESSION TWO: PRE-ASSIGNMENT REVIEW
- SESSION THREE: VERBAL COMMUNICATION
- SESSION FOUR: TO SERVE AND DELIGHT
- SESSION FIVE: EXCEPTIONAL THINGS ABOUT TELEPHONE SALES
- SESSION SIX: BUILDING TRUST
- SESSION SEVEN: IT’S MORE THAN JUST A PHASE
- SESSION EIGHT: COMMUNICATION ESSENTIALS
- SESSION NINE: DEVELOPING YOUR SCRIPT
- SESSION TEN: PRE-CALL PLANNING
- SESSION ELEVEN: PHONE TAG AND CALL BACKS
- SESSION TWELVE: FOLLOWING UP
- SESSION THIRTEEN: CLOSING THE SALE
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